Returns & Exchanges
At DARLING, we want you to love your beauty routine; if you are not completely satisfied with your purchase, you can return your items within 30 days of receipt. Please ensure that products remain in their original packaging and meet our hygiene standards for a full refund.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return.
Prepare the Package
Securely pack the unused beauty products in their original boxes to ensure they are protected during transit.
Ship It Back
Print your prepaid shipping label from the portal and drop off the package at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned items, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing